1. Overview and Scope

Review Pulse (ABN 29 8961 99335) ("we," "us," or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy governs your use of reviewpulse.com.au (the "Website") and our marketing automation services. By using our services, you consent to the collection and use of information as outlined below.

2. Information We Collect

Voluntary Information: We collect personal information you provide directly, including your name, email, and billing details when you register, purchase services, or contact us.

Automated Data: We use cookies and Google Analytics to collect technical data (IP address, browser type, and usage patterns) to improve website performance and tailor advertising.

End-User Data (Client Customers): For our SMS Loyalty and Review systems, we collect data from your customers (e.g., phone numbers/emails) on your behalf. You are responsible for ensuring these individuals have consented to receive communications under the Spam Act 2003.

3. How We Use and Disclose Your Information

We use your information to deliver services, process payments, and provide marketing updates. We do not sell or rent your data. We disclose information only:

To trusted service providers (e.g., GoHighLevel, Stripe, OpenAI, SMS Carriers) necessary to perform our services.

To comply with legal obligations or protect our legal rights.

In the event of a business merger or sale.

4. Data Storage and Security

Jurisdiction: Your data may be stored on secure servers in Australia and the United States. By using our services, you consent to this cross-border transfer.

Security: We use industry-standard encryption (SSL/AES-256) for data in transit. While we take reasonable steps to secure your data, no electronic transmission over the internet is 100% secure; use of our services is at your own risk.

5. Your Rights and Choices

Opt-Out: You may unsubscribe from our marketing emails at any time using the "Unsubscribe" link or by emailing [email protected].

Access & Correction: You may request access to, or the correction of, any personal information we hold about you.

GDPR (EU Users): If you are in the EU, you have additional rights to data portability, erasure ("right to be forgotten"), and the right to lodge a complaint with a supervisory authority.

6. Children's Privacy

Our Website is not intended for individuals under 18. We do not knowingly collect data from minors without parental consent. If we become aware of such data collection, it will be deleted immediately.

7. Policy Changes

We reserve the right to update this policy. Material changes will be notified via email or a prominent notice on our website. Continued use of our services constitutes acceptance of the revised policy.

8. Contact and Complaints

If you have questions or a complaint regarding our privacy practices, please contact:
Michael – Review Pulse
Email: [email protected]
Effective Date: January 9, 2026
Last Updated: January 8, 2026