No one can guarantee a particular position on Google Maps. Google considers factors including relevance, distance and prominence. We focus on the parts you can improve: accurate and detailed information, strong presentation, genuine reviews, useful replies, fresh photos, a clear, supporting mobile friendly website and an easy customer journey.

Yes. You can handle many of the basics yourself. The harder part is knowing what content, structure and behind-the-scenes SEO your website needs to help Google understand your services and locations. Review Pulse provides that professional setup, a ready-to-use review system and personalised replies that save time, respond to what customers actually said and show that your business is active and attentive. Ongoing help is optional.

Yes. We create a direct review link and a branded QR review system that makes it easier for happy customers to leave genuine feedback. We also provide signage, cards and simple staff prompts to make asking feel natural. If we help you with online ordering, we can automate SMS and email review requests as well.

Businesses cannot simply remove genuine reviews because they are negative. Reviews that breach Google’s policies can be reported to Google, but removal is Google’s decision. We can help you respond calmly and professionally to criticism while building a consistent system for great customer service and genuine review requests - so your overall reputation reflects the many positive experiences your business delivers, not the occasional negative review.

Yes. We also offer an affordable Google Profile Care service to help keep your Business Profile looking complete, current and professionally maintained.

Each month, we can help with things like dismissing outstanding profile cards, checking your business information, opening hours and photos, and making sure your profile stays up to date. It’s a simple, low-cost way to keep your Google presence in good shape without having to remember to manage it yourself.

Not necessarily. If your current website is fast, clear and easy to use on mobile, it may only need small improvements. We can review it alongside your Google profile and explain whether any changes are worthwhile.

You can start with Reputation Builder for $25 per month. If you also need a fast mobile website, choose the $50-per-month starting option. The sign-up funnel then lets you review optional Profile Care and Customer Growth upgrades before completing checkout.

Some improvements are immediate - your profile, review system and website can begin looking more complete and professional as soon as they are set up. Building a steady flow of reviews, stronger customer trust and greater visibility usually happens gradually over the following weeks and months. Results vary depending on your location, competition, existing profile and how consistently customers are asked for reviews.

Yes. Our monthly plans have no lock-in contract, so you can cancel at any time. Your services will remain active until the end of your current billing period, and no further monthly payments will be taken.