While SEO is a long-term game, many clients see an increase in "Actions" (calls, website clicks, and directions) within the first 30 to 60 days of our optimisation process. It is important to note that certain factors beyond our control can affect this timeline, such as the level of competition in your local area, whether you have had duplicate profiles in the past, or if your account has previously faced suspensions.(Review Pulse is not affiliated with Google.)

Reviews signal trust and relevance to Google, improving your Maps visibility. We help Gold Coast and Brisbane businesses, like cafes in Fortitude Valley, collect authentic reviews and respond professionally to build credibility. Results depend on various factors, and so we can't guarantee rankings.

A website is great, but for local businesses, the "Map Pack" is where the majority of phone calls and foot traffic originate. Most people find you on Google Maps before they ever visit your actual website. Furthermore, if your current website doesn't pass Google’s PageSpeed Insights for quality (speed, readability, on-page SEO, and technical best practices), it sends poor quality signals to Google that can pull down your ranking. We ensure your digital presence is healthy from top to bottom.

We provide a post-implementation report that tracks and compares your GBP performance, including visibility in searches like “cafe near me”. Although we don't control Google’s algorithms, the results help to guide ongoing optimisation.

Yes. Our AI is trained to respond to negative reviews using context and emotional intelligence, which helps de-escalate situations and builds trust in the eyes of the public. You have full control: you can log into your app at any time to edit the AI’s suggested response or regenerate a new one if you aren't happy with it. Addressing a negative review quickly and professionally often turns a frustrated customer into a loyal regular and shows potential clients that you are a business that cares.

Absolutely. Most of our systems run in the background and are completely automated, saving you both time and money. Marketing tools like social planner and email scheduler cut down time significantly and are easy to use. Whether you're a cafe owner in Brisbane City or a tradie out of Coomera, we provide step-by-step guidance and ongoing support.